Bugs, Questions or Suggestions

Please use the form below:

  • if you cannot find the answer you are looking for
  • if you think there is a bug in the system
  • if you would like to suggest an improvement to the system.

We will try to address the issue as soon as we can.

If you leave your email address with us, we will be able to get back to you in case we need more information or to update you when the issue has been remedied.


Certificate Numbers and Cards

Currently, Virtual PASMA Cards do not automatically appear in your TowerSure app. You will need to enter your Certificate Number into the app manually. Your training provider will provide you with this number.

If your training provider has not provided you with a Certificate Number, then please contact them directly. DO NOT use the form below as we are not able to provide this information.

Support Request Form

Fill out my online form.

Need support?

Cannot find the answer your problem or have a suggestion to improve the system?

Have you checked the troubleshooting page?

If you did and this still did not resolve your issue, please click here for further support.